Under California law, California residents are entitled to ask us for a notice describing what categories of personal customer information we have shared with third parties or corporate affiliates for direct marketing purposes in the past 12 months. If you are a California resident and would like a copy of this notice, please submit a written request to Oben, 130 W. Union Street, Pasadena, CA 91103. In your request, please specify that you want a “California Privacy Notice.” We are not responsible for notices that are not labeled or are sent improperly. Please allow up to thirty days for this notice to be provided.
In addition to the above, we permit all users to request an Opt out from receiving marketing emails, texts, or other marketing communications from us on a going-forward basis please submit a written request to the address below. In your request, please specify that “Marketing Opt Out.” We will try to comply with your opt-out request as soon as reasonably practicable. Please note that if you opt out as described above, this will apply to marketing messages from us only. We will not be able to remove your personally identifiable information from the database of any third parties to whom you have previously authorized us to share such information. Please also note that we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforcement of our agreements.
Access and Updates. There are limits to personal information update requests we’ll accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. If you need to access, update, or delete any personal information that we may have, you can make a request by emailing us. Because your privacy is important to use, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. We will try to update and access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will disclose the fee before we comply with your request.
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